Effective Date: 22nd February 2025

Last Updated: 22nd February 2025

Ayeota (Private) Limited ("Company," "we," "us," or "our") operates a chatbot service that enables restaurant owners to automate order processing through messaging platforms. This Privacy Policy explains how we collect, use, and protect the data of our users and their customers.

1. Information We Collect

• Business Information: Messaging platform numbers of businesses using our chatbot.

• Customer Information: Names, addresses, cities, and phone numbers of customers who interact with the chatbot.

• Messaging Data: Messages exchanged with the chatbot are stored temporarily for one week before being deleted.

2. How We Store and Secure Your Data

• Customer and business data are stored in PostgreSQL, while messaging data is stored in Firebase.

• We implement security measures to protect stored data, but no method of transmission over the internet is 100% secure.

3. Data Sharing

• We do not share data with third parties unless required by integrations chosen by the user.

• We may disclose data if required by law or to comply with legal obligations.

4. User Rights

• Currently, users do not have the ability to request data deletion or retrieval. However, we plan to add this functionality in the future.

5. Cookies and Tracking

• We do not use cookies or tracking technologies beyond those required by Meta for messaging services. However, we use local storage to store authentication tokens and user preferences when business owners use the dashboard.

6. Children's Privacy

• Our service does not have age restrictions and is not intended for children under 13.

7. Changes to This Privacy Policy

• We may update this policy from time to time. We will notify users of changes via email.

8. Contact Us

• If you have any questions or concerns about this Privacy Policy, you can contact us at info@ayeota.com.